Frequently Asked Questions | SGPNow

Frequently Asked Questions

Getting Started

How does work?

When does payment take place?

Is my property and credit card information safe?

Is a national company?

Do you service condos or multi-unit properties?

How do I know the work has been completed?

What if I have to cancel?

Can I get work done that is not listed on the website?

What happens if I’m not satisfied with the service? What is your guarantee?

Provider Information & Safety

Who are your providers (inspectors, contractors, and registrants)? What are their credentials and are they insured?

Have your providers gone through a background check?

Does my provider see my personal email, phone number, or address?

Will I know who the provider is that is doing my service?

What if an accident happens with the provider while at my property?